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Interstate plumbing did an outstanding job replacing our main sewer line to the house. They treated our home like it was their own. Very professional and helpful. I highly recommend them for any plumbing replacement or repairs you need for your home!
Work was completed quickly and as discussed for a fair price. Would definitely recommend.
Needed a new main waterline at the recommendation of a plumber. Shopped around for expertise and estimates....settled in with Interstate who provided the most competitive estimate. Professionalism, workmanship, and customer service very good. Would recommend for sewer and waterline replacement.
Water leak was detected due to uncharacteristically high water bill. Plumber determined leak between mail shutoff valve to water meter. Received several estimates - Interstate was the most competitive - as advertised that’s all they do (water and sewer line repair or replacement). Once hired, professional, courteous, prompt, and skilled. Satisfied so far and would recommend!
After having several bad experiences with plumbers and being ghosted by them and not getting in writing estimates working with Interstate was great. They were able to give me a quote a written online estimate and have the work done in under a week the quote was less than others and the work was very good. It took one day to do the actual work the rest was just going back and forth and scheduling.
Absolutely phenomenal work and service. Quick and professional. Can’t recommend enough
Great work. Awesome price. Followed-up for service extremely fast and efficient. Even had an issue six months later that they speedily corrected.
Two gentlemen showed up on time, professional and courteous. Had two companies before that failed at fixing a clogged main(both companies left my bathroom and rugs a mess). Interstate was able to fix the problem and diagnosis the cause immediately. They left my bathroom and rugs spotless. Can't thank them enough. Last but not least the least expensive of the three.
Replacing a water line from the street to the house is a difficult and expensive project. Fortunately Interstate had a directional boring machine that drilled a hole from the street to under the utility room for the new water line. Interstate arranged for the permit and the inspection (those take time). Interstate was timely. They were neat considering the mud we had outside and the concrete floor inside that had to be removed (they hung plastic over the other stuff in the utility room when they broke up the concrete floor). Most of the workers spoke enough English to answer my questions and explain what was going on. We had anywhere from 3-8 workers on site at any one time. The water was off only that day, about 8am - 3:30 pm. I appreciate the efforts and service from Interstate.
Anxiety of the cost of my repair was extremely high. 8 months before hiring them I spent more on a repair than they charged and it wasn't the issue and didn't solve the problem. When the backup happened again I was lucky enough to find Interstate and could not be happier with the results. They kept me informed each step of the way and always returned my emails and calls. The cost was much less than all 5 estimates I received before selecting them. Go with them if you are having sewer line issues. They know exactly what they are doing and will save you a lot over other companies because of it. Very happy customer here.
Friendly, answered questions that I could understand, fast, efficient, and did a great job cleaning up! Would recommend them!
Best place for getting your main water line replaced!
Interstate did an exceptional job on the trenchless replacement of my sewer main, especially with restoring the outdoor dig location to the original state. All companies I contacted needed to run a sewer camera before they could give an actual quote, but the price quote I got from Interstate was about $1000 less than ‘equivalent job’ examples cited by the other companies. Also, other companies were asking for a substantially larger sum for the camera inspection, all in the $150-200 more than Interstate. If you’re looking to do a trenchless sewer main replacement, I highly recommend Interstate.
New water main line installed from the meter to the middle of the house - roughly 115 feet.
Here’s the punchline: if you hire any other company to install your new water line, you’ve done yourself a great disservice. Hire Interstate.
Here’s the details:
-We discovered a water leak in late August. Gotta love when the water bill tells you something is wrong. The leak was under the foundation of our house, which sits on a slab.
-We reconfirmed our homeowner’s insurance had a rider that covered underground utilities between the curb and the house. If you don’t have this feature on your policy we highly recommend it. It surely costs a fraction of a decimal of any major repair.
-We got three estimates and a lot of other plumbing insight before hiring Interstate. One company highly complimented Interstate when we said Interstate’s estimate was $3k-$5k lower than theirs. Yes, for real $3000-$5000 less. So one professional basically recommended the professional we hired.
-Erik with Interstate used satellite imaging to provide the estimate. Why does that matter? Well, I guess you don’t have to be home waiting on an appointment. We can’t guarantee that in all cases, but it happened in our case.
-Once we hired Interstate, a detailed contract was provided, a date was set, Miss Utility was taken care of, and the 6-hour timeframe to complete the install actually ended up being 5-5.5 hours. That included cleanup: sweeping the driveway, the area inside the house where the new connection was made, wiping mud off floor. You name it, they cleaned it up. By the way, if you’ve never seen a boring machine in action to tunnel underground for an installation like this, YouTube has some videos for you.
-Any questions we had during installation were answered perfectly.
-The crew was personable, hard working, clearly master professionals at their crafts. The epitome of top notch tradesmen. I think Darwin was the foreman, so he’s the guy who answered most of my questions.
-The installation is complete. The next step is for the country inspector to check the connections. In the meantime, the drywall in the utility closet is open, exposing the plumbing, which is no big deal. I forget if they’re covering that or not. And there’s two large holes by the street that will be backfilled, repaired/landscaped once the inspector signs off on the job.
It’s our intent to update this review after the inspection is complete and the holes are backfilled, but in case the world implodes before then (you know we’re on a slippery slope, people!) we think everything above this should suffice to get you the right company for you new water line installation. Interstate!
From start to finish, the work and customer service was top notch. Erik was very responsive, helpful and so timely. Jose was the lead man on the work crew. He was nice, knowledgeable and helpful throughout. They sent a large crew to extend our sump pump discharge across our side yard to tie into the storm sewer. They took care to not disturb the yard too much and when they were all done, you couldn't even tell that someone dug a trench across our yard. We are SO HAPPY with the work performed. We will definitely use them again and would highly recommend them to anyone.
I initially hired this company for a main water line leak repair but after the crew dug up the leaking area it seemed as if it was more than one leak so I decided to install a new main water line. Erik was understanding with my change in the middle of them doing the work and got the job done the very next day. The crew that did the work was amazing and very knowledgeable. Erik was upfront and honest concerning prices and he had great prices concerning the job. Thanks Erik and to your amazing crew for working with us and doing a great job. I highly recommend interstate plumbing.
My wife and I called to this company based on the reviews they have and they are all true. Erick responded inmediately, the Free estimate was exact, they were no surprises later with extra charges, everyone in the crew was polite , profesional and efective. We are very happy because only took them a few hours to reconect the water and 48 hours to complete the entire job including the inspections by the WSSC. My front yard and garden looks like nothing happened. We recommend them 100%
Erik walked me through my options and explained everything thoroughly. The crew was quick, efficient and made minimal mess in what was messy conditions. I’d certainly recommend them to others needing an honest assessment of their options and quick, quality work.
I had a broken outdoor water line. Three very highly-rated plumbers recommended that I call Erik at Interstate Enterprises. Erik gave me an estimate in a timely manner and was less expensive than the other companies I asked for estimates. They found the leak immediately. Once the repair was finished, the crew replaced the dirt and grass with care; you can’t tell where they did the work. The office was also very professional and friendly.
Eric was very knowledgeable and cut to the chase on the repairs.
Had a sewer clog at the main line connection. I was starring down the barrel of a $25k+ job since FFX County the home owner is responsible for repairs in the road which require milling and paving per VDOT standards (absurd regulation). When contacting Interstate and speaking with the project manager, I explained the situation and they provided a few alternatives to attempt before ripping out the street. I'd much rather chance digging my yard and installing a catch and attempt to snake, water jet, and descale the pipe then go right and spend $25k. The team showed up on time and performed the work. The outcome was looking bleak, but they were able late in the day to break through the obstruction by doing a combination of water jetting and descaling. The outcome was lucky, but I was completely satisfied with the work done, communication, and responsiveness of Interstate.
Thank you so much for your timely response in fixing my outdoor main water line. Erik was great with answering all of my questions and was able to give me an estimate very conveniently over the phone as well as coordinating the permit, getting a crew out fast, and inspection. Santos and his team worked meticulously and swiftly in order to repair underground waterline and then put everything back together. It was amazing to watch the whole process!
They did a good job and were the best price.
My main water line was leaking so I called a couple of companies to inquire. Interstate's estimate was thousands of dollars lower. Work was completed within a week and took a bit longer than expected but that was ok with me. Customer service rep and the workers were extremely cordial, answered questions fully, efficient and reliable. Would highly recommend! I also use them to maintain my lawn irrigation system but didn't realize it until after I hired them as the name was slightly different.
Great to work with. Reasonably priced. Took care of my sewer issue quickly and explained the process to me. I would highly recommend
Erik responded to our request for a quote to replace a water service line quickly with a quote and work started within two business days. Both the installation crew and the restoration crew were efficient courteous. The yard restoration work was excellent. I highly recommend this company.
The Interstate crew replaced my home's orangeburg sewer line in only 2 days. The crew was very professional, avoided unnecessary demolition/excavation and returned the shrubbery and grass to very good condition.
All work was completed as promised with no surprises and excellent communication throughout. In fact, they completed the job a day ahead of schedule.
I would highly recommend Interstate without hesitation.
Interstate was fantastic! Very professional and responsive to inquiries. They worked to make sure everything was cleaned and restored properly after an intense pipe burst job for my sewer line. Highly recommend!
Erik from Interstate was THE BEST! Quickly diagnosed and fixed my issue with my water main. Great quality service from this company!
Interstate sent two technicians to scope my sewer drain. They were competent and professional, and also marked the location of the line as it exits the house. The company sent me a video and analysis by email to share with my gc. The cost was reasonable and I am very satisfied with the work.
I have been using the services of Interstate for many years and have to say they are the best. From the start to finish the work is high quality, full understanding of job/costs needed and always a positive interaction. I would recommend their services to anyone who needs plumbing needs. Definitely check them out!
Called Interstate to deal with an unexpected broken underground pipe while on vacation. The entire company was professional from the start. Eric talked me through options after quickly visiting the house. The subsequent work was fast and professional. We are very happy with Interstate's customer service, workmanship, and follow-up. Highly recommend to anyone needing their services.
Erik was great to work with, came out on Christmas Eve to give me a (fair!) quote and said the work could be started the day after Christmas. Was very understanding of our urgency of the issue (sewer line clogged with roots). The workers were friendly, considerate and cleaned up very well (to include even replanting our bushes that had to be dug up!). Would recommend!
Absolutely fantastic work by Jose and his team at our very difficult water line replacement in Leesburg, VA. Guys encountered a 500-600 lb boulder under our garage slab that could not be penetrated by the directional bore equipment. They spent a large number of hours with jack hammer chiseling away the large rock to permit the bore to clear and the new water line to be run.
Prior to work being done, I was very impressed by Erik and the time he spent to explain the complexity of the job and the requirements to avoid power, gas, sewer, and cable lines. Very pleased with estimate given and work performed!
Fast and efficient start to finish. Interstate consulted with us prior to the work being performed, and assured of us the true extent/ scope of the repair needed. The pipe- bursting method performed took only a few days and was easy to schedule and complete. At the end the crew back filled so well that we couldn't even tell where the two holes were dug. We expected to have to do some landscaping behind them, and appreciate their extra effort on this.
The customer service and job done was well above my expectations. I think the yard was left nicer than when we started (they had to remove n old, already tumbling down portion of a "retaining wall" and they built it back up again much better than before. Worth a little bit extra upfront money to not have to pay for repair jobs after, I think it comes out even or better than having to tear more apart in your house and yard.
A terrific job by Eric and Interstate. We came home from a trip to find water in our basement. A call to Eric resulted in a recommendation on what to immediately do. The problem was fixed in two days (a storm intervened) and the water turned back on. His crew did a great job and the yard was returned to nearly original state. The service does cost a "few" dollars but it is nice to know the County inspector also liked the work done.
This company did an exceptional job for a great price. I would definitely hire them again. I hired Interstate Plumbing to hydroblast a drainage system that I have at my house in Arlington. It was a drain in my driveway that had become impacted with dirt and roots and was not working at all. Their crew was amazing. They worked diligently until the job was done. Their price was better than the other bids I received and their work was way above par. The guys were friendly and even gave me free advice on how to repair something else and even told me where I could buy the supplies to complete the job on my own.
Interstate was called in by the plumber I had hired who could not fix the problem. Interstate got someone out that afternoon. They showed up when they said they would, worked very efficiently. Fixed the primary problem (backed up sewer line) and showed me why this problem keeps happening every few years. Now I can fix the root problem! Very polite, professional, and hard working. And very reasonable price-wise. I would hire them again without hesitation.
Outstanding work replacing a water drain line that required opening up the concrete in our basement. Timely and professional service opening up our concrete, finding and fixing the problem, and putting fresh concrete back. Highly recommend!
Would highly recommend using this company. I had only been living in my new home for three days (which had just been completely renovated inside and out) my basement flooded, so you can imagine I was a wreck. I had a plumber come out to do an initial assessment which was that I had a collapsed/broken sewer line right at the foundation of my house. I contacted Interstate and Erik came out the very next day to meet with me. Erik was very friendly and communicated a few options depending on what exactly they found after starting the work. Erik made me feel like problem was just as important for him to address as it was for me. Having just moved into the home and dealing with all the financial aspects he understood how stressful this was for me to have to deal with so quickly after moving in. Erik worked with me to get on the schedule all while considering the impacts it had/would have for me until it was remedied. Interstate could have began the work the very next business day but taking into account the holiday and the county being closed I was advised to schedule the work when it could be fixed, inspected and completed within a days timeframe. The crew was very knowledgeable and friendly and got the work completed in 24 hours. One of the hardest things to watch was digging up my front yard as it had just been landscaped prior to moving in. The crew did an amazing job of putting everything back the way it was and you can’t even tell that there had been a large hole the day before. Throughout the process Erik was always available to answer any questions I had, and never made me feel like I was a burden. I would most certainly use Interstate again (hopefully not anytime soon – no offense guys – fingers crossed I can go at least a couple more years in my home without any major issues) and would recommend to anyone looking for the entire package/experience. Often times this type of work can be stressful, time consuming and costly and Interstate was extremely helpful throughout it all!
Fairfax Water detected main water pipe in my house to be broken on Saturday. After i called the insurance company, the same day an operator called to make an appointment for Monday. Repair was done on Wednesday by a professional and courteous crew. Highly recommended
They were prompt and did an excellent job.
Promptly met every condition in the estimate in a timely manner and in spite of 3 large holes dug to install the water line they restored the yard so you could barely tell the scope of the work that had to be done. Very experienced, knowledgeable and hard working employees.
I cannot provide a higher recommendation for hiring Interstate Enterprises. It was a Monday. Our water main line between the house and the water meter at the street broke. Our plumbing company could not get a crew there until the following Tue, but we could not wait 8 days. A friend recommended their plumber, but he did not do excavations — he recommended Interstate Enterprises. Erik came out Tue morning, assessed the situation, and recommended a couple courses of action. We agreed to replace the main line, which would likely involve three days — install new line, get county inspection, fill in holes/clean up. On Wed morning, the excavation crew arrived and immediately went to work tracing nearby sewage lines and determining the best path to drill and install the replacement main line. Within 4.5 hours, the crew had used their high tech equipment to trace the nearby sewage lines, cut through the concrete in the utility room (needed to come up from below the house), drilled through the ground from the water meter to the utility room, and connected the replacement pipe. On Thu morning, the county inspector arrived and cleared their work, saying that they had done an exceptional job. He was excited to see that they had ran a trace line too, which could be used to know precisely where the pipe is located underground should the need to know ever arises in the future. Since the inspector came out early enough, the excavation crew was able to come back on Thu and fill in the holes and perform their post job clean up. From start to finish, the professionalism, communication, and technical skill exhibited by all was exceptional.
Erik responded to our request for a quote to replace a water main due to a leak. We received the quote quickly and work started immediately. The team was professional and courteous. The yard and cement slab were cleaned up beautifully after the repair work was done. I would highly recommend this company especially if you are having the water main under the house replaced.
Interstate did a great job from the beginning. They sent a team out to diagnose the issue with the floor drain that was backing up everytime the washing machine was run. They used a camera system to determine exactly what the problem was and even showed me, using the camera, so that I understood exactly what was going on. They started the repairs within a couple of days. The first day they removed the concrete to access the broken pipe, replaced the pipe section, scheduled the visit from the county inspector for the next day and by the end of the third day they had repaired the concrete and put everything back as if they had not even been there. I would strongly recommend them to anyone.
Fantastic service! Mario was punctual, polite, and *really* knew his stuff. He made short work of the repair and restored the grass he had to dig up to work. The repair cost even ended up coming in under the original estimate! If I have any more irrigation needs, I'll be certain to call Interstate (& Mario).
Interstate repaired our sewer line under the road in front of our house, an expensive repair for which we received multiple quotes. We went with Interstate because Erik went the extra mile to address all our concerns from the initial consultation through the end of our job and quoted us competitively. His crew was professional, fast and neatly patched the road. We would hire Interstate again without hesitation.
I had 4 contractors out to my home to give me appraisals on replacing the water line from the well head to the house. Interstate gave me a good estimate and could start the very next day. I am glad I selected Interstate, they did an outstanding job would highly recommend Interstate, they completed the work in around 6 hours work looks great the County inspected it the next day and they came back and filled in the holes and tamped it down level. I can't say how pleased I am with the work and professionalism of Interstate, from the Crews to the Estimator, first rate. Thank you Interstate.
We needed an old basement poly line replaced. They got the work done in timely manner and we can barely tell they did anything. The county inspector said they always do solid work so I'm glad I went with them.
Great customer service!
Had a huge leak from the original black pipe installed 40 years ago. They came out the same day for an estimate (as well as 2 other companies), and they walked me through what would take place and how long it would take. They did as they said finished in 3 days. They actually finished in 1 day, but County inspector was the long pole in the tent. Highly recommend them.
Great work. Erik came out quickly to provide a quote. There's was the best out of 5. They replaced a sewer line for me when I had no service. Guys came out two days later did the work perfectly and professionally. Highly recommend them.
They did a great job and once the excavation was filled in and the lawn restored the excavation was hardly noticeable.
Repair was done and drain line can be used again.
Interstate did an excellent job for both jobs. They work quickly and neatly. They did trenchless for the water line, which was great. The water line was replaced in 2013 and the sewer line in 2/2017.
Went very well. Company that came out the day before couldn't clear the line.
I am very pleased with the services I have received from Interstate. We moved to Interstate from a previous provider two years ago (the previous provider was not terrible but more expensive) and our experiences have been outstanding. They are prompt, courteous and fair in pricing.
Interstate provided quick and high quality replacement of our home water supply. We were delighted that our water was only shut off for about 4 hours and that the new water supply line was routed by a different path such that our front porch, walkway, and shrubbery was undisturbed. I would highly recommend Interstate to anyone who needs a new water supply line to their home.
What started as a clogged drain turned out to be on sewer pipes that needed replacing. Interstate did a fantastic job, they even replanted my lilies that had to be dug up! Well priced, very professional, I would highly recommend this company.
The 40+ foot lateral sewer line replacement via pipe bursting technology was performed flawlessly by Interstate Enterprises. The smaller ingress and egress access holes minimized the normally invasive conventional trenching excavation technique. Excellent clean-up. Recommended.
On time, clean, efficient and my yard was hardly damaged. Workers knew their job and were able to explain to me step by step how the job was going to be done. Very professional.
Very professional. On time. Clean work.
Everyone was professional and considerate of our concerns. A new water main line was installed and rerouted to a new location in our home. They were available the very next day. They ensured us that they would cover all repairs to own lawn, sprinkler system and home - which they did with great care. I highly recommend them!
These people were fantastic, They ripped up my yard, installed a new main water feed and re-routed the piping inside my house. It took them less than a day and all landscaping was returned to normal.
I highly recommend this company. We used them in June 2014 to replace the waterline from our house to the street. They were highly professional, responsive and did excellent work. They promised our lawn would look like it did before they did the work and it did. We got six estimates before picking Interstate. They were the 2nd lowest but promised more work then the lowest bid. So glad we chose them.
Eric provided a lower firm quote than other bids. He informed me that it may be less expensive to run a new parallel line rather than locate the leak and patch it. Others wanted to jack hammer a hole in the basement floor which he said was not necessary as they would go into the foundation from the side. They were quick to respond to resolve this problem. I had more confidence in their ability to do a good job. Upon completion, they replaced the shrubs and sod so that it looks as good as one could expect. I would highly recommend them.
I would highly recommend Erik and Interstate Enterprises. In a day where many contractors come into question, Interstate Enterprises proved to be most trustworthy, helpful, and didn't even charge me a cent since the problem was just a water softener machine that was pushing to much water into the drain. Thanks for restoring my faith!
Responded quickly to the request. Met my schedule to perform survey of the work required. Provided quick price quote. Excellent on site staff. Cleaned up lawn after inspection was completed. Very professional
I called Interstate and Erik was at my house in a couple of hours to give me an estimate on rerouting my water line from my house to the street. Interstate was $2000 less than a competing offer. Work was performed professionally and once completed no sign they had been there. Erik also assisted with in responses to insurance company. I definitely recommend Interstate Enterprises for any water line issues.
Interstate was very responsive both in getting to the house for a quote and doing the work. They came out the day after I accepted the contract and were done with installation in one day. After the county inspection, they returned promptly and filled the holes and patched up the mulch and sod like new. Super job and very courteous crew.
These guys did an amazing job to minimize collateral damage while replacing our sewer line. Using the pipe bursting trench less process, you would hardly know they job occurred. We had a lot of landscaping to preserve and they did a great job. Significantly less expensive than estimates from some of their competitors as well.
They were able to fix the problem and did so in compliance with the Fairfax County Code. They replaced the ugly white pvc pipe (put in by McLean) with copper and made sure the valve was properly supported so that it didn't spring a leak every other week! When the two workers , Noe and Jose, arrived they were only scheduled to do our spring-time turn on of the system but when I asked about getting an estimate for fixing the valve problem, Noe immediately said that they would complete the work that day (despite the fact that it was cold and rainy! ) They were able to complete all the work in excellent time at a fair price and left the work area looking tidy. I would highly recommend Interstate Enterprises for plumbing and irrigation.
Interstate Enterprises did a great job overall for a fair price and Erik was extremely responsive in answering all of my initial questions. I had already heard about the good reputation of Interstate through several neighbors and they lived up to that expectation in every way. They were professional, finished in the timeframe they initially indicated, and cleaned up the entire site so upon completion there was no evidence that there had just been two large holes where the entire water line had been replaced. Would recommend them to anyone.
I highly recommend this company. ~ 2years ago they replaced the waterline between my house and the public water connection on the street. Good quality job. They worked quick, clean and did not try to rip me off
We used Interstate to replace our waterline when the county told us it was leaking. Even though the county had shut off our water, Interstate was fair and did not try to take advantage of us like some of the other companies we got quotes from. Interstate's crew was very clean and respectful. When they had finished you could barely tell that they had done any work in the yard.