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From start to finish, the work and customer service was top notch. Erik was very responsive, helpful and so timely. Jose was the lead man on the work crew. He was nice, knowledgeable and helpful throughout. They sent a large crew to extend our sump pump discharge across our side yard to tie into the storm sewer. They took care to not disturb the yard too much and when they were all done, you couldn't even tell that someone dug a trench across our yard. We are SO HAPPY with the work performed. We will definitely use them again and would highly recommend them to anyone.
My wife and I called to this company based on the reviews they have and they are all true. Erick responded inmediately, the Free estimate was exact, they were no surprises later with extra charges, everyone in the crew was polite , profesional and efective. We are very happy because only took them a few hours to reconect the water and 48 hours to complete the entire job including the inspections by the WSSC. My front yard and garden looks like nothing happened. We recomend them 100%
Erik responded to our request for a quote to replace a water service line quickly with a quote and work started within two business days. Both the installation crew and the restoration crew were efficient courteous. The yard restoration work was excellent. I highly recommend this company.
The Interstate crew replaced my home's orangeburg sewer line in only 2 days. The crew was very professional, avoided unnecessary demolition/excavation and returned the shrubbery and grass to very good condition.
All work was completed as promised with no surprises and excellent communication throughout. In fact, they completed the job a day ahead of schedule.
I would highly recommend Interstate without hesitation.
Fast and efficient start to finish. Interstate consulted with us prior to the work being performed, and assured of us the true extent/ scope of the repair needed. The pipe- bursting method performed took only a few days and was easy to schedule and complete. At the end the crew back filled so well that we couldn't even tell where the two holes were dug. We expected to have to do some landscaping behind them, and appreciate their extra effort on this.
The customer service and job done was well above my expectations. I think the yard was left nicer than when we started (they had to remove n old, already tumbling down portion of a "retaining wall" and they built it back up again much better than before. Worth a little bit extra upfront money to not have to pay for repair jobs after, I think it comes out even or better than having to tear more apart in your house and yard.
A terrific job by Eric and Interstate. We came home from a trip to find water in our basement. A call to Eric resulted in a recommendation on what to immediately do. The problem was fixed in two days (a storm intervened) and the water turned back on. His crew did a great job and the yard was returned to nearly original state. The service does cost a "few" dollars but it is nice to know the County inspector also liked the work done.
Interstate was called in by the plumber I had hired who could not fix the problem. Interstate got someone out that afternoon. They showed up when they said they would, worked very efficiently. Fixed the primary problem (backed up sewer line) and showed me why this problem keeps happening every few years. Now I can fix the root problem! Very polite, professional, and hard working. And very reasonable price-wise. I would hire them again without hesitation.
Outstanding work replacing a water drain line that required opening up the concrete in our basement. Timely and professional service opening up our concrete, finding and fixing the problem, and putting fresh concrete back. Highly recommend!
Erik responded to our request for a quote to replace a water main due to a leak. We received the quote quickly and work started immediately. The team was professional and courteous. The yard and cement slab were cleaned up beautifully after the repair work was done. I would highly recommend this company especially if you are having the water main under the house replaced.